Last Updated: December 2025
Clients may cancel scheduled services subject to the following terms:
To cancel a service, please contact us by email or phone at least 48 hours before your scheduled appointment.
We reserve the right to cancel services due to unforeseen circumstances, including but not limited to:
In such cases, we will provide as much notice as possible and offer a full refund or reschedule the service at your convenience.
Services that have been fully completed are generally non-refundable. However, we want you to be satisfied with our services. If you have concerns about a completed service, please contact us to discuss your situation.
If a service is partially completed due to circumstances beyond either party's control, refunds will be calculated on a pro-rated basis, considering the portion of the service already delivered.
Refunds, when approved, will be processed within 5-10 business days using the original payment method. Processing times may vary depending on your financial institution.
Please note that Shopunique provides personal shopping and consultation services only. We do not sell products directly. Any items purchased during shopping sessions are subject to the return policies of the respective retailers where purchases were made.
We recommend that clients:
If you need to reschedule a service rather than cancel:
If you fail to attend a scheduled appointment without prior notice:
If you have a complaint or dispute regarding our services or this policy, please contact us directly. We are committed to resolving issues fairly and will work with you to find a satisfactory solution.
Contact information for disputes:
Email: contact@shopunique.world
Phone: +19548462350
We reserve the right to modify this Return and Cancellation Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified policy.
All service fees are processed securely. Payment methods accepted include major credit cards and other electronic payment methods as specified at the time of booking.
Payment is typically required at the time of service booking or as agreed upon in your service contract. We reserve the right to require payment in advance for certain services or clients.
If you wish to modify a scheduled service rather than cancel it:
Minor modifications, such as adjusting the focus of a consultation, can often be accommodated with less notice.
We are committed to providing high-quality services. If you are not satisfied with a service you have received:
We take all feedback seriously and use it to improve our services.
If you have received a gift certificate or service voucher:
We understand that special circumstances may arise. In cases of:
We will work with you to find a fair solution, which may include full refunds, rescheduling without penalty, or service credits for future use.
We value your feedback and are committed to resolving any concerns. If you have a complaint:
We use feedback to continuously improve our services and client experience.
If you have questions about this policy or need to cancel or reschedule a service, please contact us:
Email: contact@shopunique.world
Address: 12801 W Sunrise Blvd, Sunrise, FL 33323, United States
Phone: +19548462350
Our team is available to assist you Monday through Friday, 9:00 AM to 6:00 PM EST.